Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the services, features, and content offered by Hat City Web LLC (“Hat City Web,” “we,” “us,” or “our”) via hatcityweb.com (the “Site”) and any services ordered or delivered through this Site (“Services”). By accessing, browsing, purchasing, or using the Site or Services, you agree to be bound by these Terms.

1. Scope of Terms

These Terms apply to:

• Your use of this Site;
• All purchases of Services from Hat City Web; and
• All communications, contracts, and deliverables between you and Hat City Web.

Separate contracts (such as a Service Agreement, Monthly Services Agreement, or Custom Development Agreement) may govern specific Services you purchase, and those contracts will control to the extent of any conflict with these Terms.

2. Definitions

“Client” means you or the business entity you represent when you engage our services.

“Services” includes web design, development, hosting, maintenance, SEO, AI enhancements, and related digital services offered on our Pricing page.

3. Services & Ordering

3.1 Service Descriptions

Services and pricing are listed on hatcityweb.com/pricing. You agree that the scope, deliverables, and fees set forth in your applicable contract (Service Agreement, Monthly Services Agreement, or Custom Development Agreement) define the full extent of our obligations.

3.2 Contract Formation

A contract between you and Hat City Web is formed when:

• You submit a signed agreement (physical or electronic);
• You pay required deposits as outlined in the contract; or
• You submit payment online through the checkout process.

4. Client Obligations

You agree to:

• Provide accurate and complete information when ordering or signing contracts;
• Supply all website content (text, images, videos, logos, etc.) in a timely manner;
• Respond to feedback requests and approvals promptly;
• Comply with all applicable laws regarding use of third-party content.

Failure to do so may delay or suspend Services.

5. Intellectual Property

5.1 Client Content

You retain all rights to content you provide for use in your project. You grant Hat City Web a license to use this content for the purpose of delivering Services.

5.2 Provider Materials

Hat City Web retains ownership of all tools, code libraries, templates, and proprietary systems used to deliver Services, unless the applicable contract expressly states otherwise.

5.3 Third-Party Content

Third-party resources (themes, plugins, fonts, images, etc.) used in your project may be licensed separately. You are responsible for maintaining any ongoing licenses.

6. Payments, Billing & Fees

6.1 Fees and Schedules

Fees for Services are set by the applicable contract. Standard fees include:

• One-time project fees (e.g., $799) for base website design;
• Monthly fees (e.g., $125/month) for ongoing services;
• One-time add-on fees (e.g., additional pages, blog integrations).

6.2 Payment Terms

• Invoices are due on the dates specified in your contract.
• Late payments may incur interest or suspension of Services.
• You agree to pay all fees without set-off or deduction.

6.3 Refunds

Except as otherwise required by applicable law, fees are non-refundable once work has begun.

7. Use of the Site

Your use of the Site must comply with all applicable laws, and you agree not to:

• Disrupt or interfere with the Site or our systems;
• Use the Site for fraudulent or unlawful purposes;
• Reverse-engineer or modify Site functionality.

Unauthorized use may result in suspension or termination.

8. Disclaimers and Limitations of Liability

8.1 Disclaimer of Warranties

The Site and Services are provided “as is” without warranty of any kind. Hat City Web disclaims all implicit warranties, including merchantability and fitness for a particular purpose.

8.2 Limitation of Liability

To the fullest extent permitted by law, Hat City Web and its affiliates will not be liable for:

• Loss of data, profit, or revenue;
• Business interruption;
• Any indirect, incidental, or consequential damages.

Your sole remedy for any claim is limited to fees paid to Hat City Web for the affected Services.

9. Termination

Hat City Web may terminate access to the Site or Services for:

• Breach of these Terms;
• Failure to pay fees;
• Fraudulent or unlawful conduct.

Termination does not release you from your obligation to pay all accrued fees.

10. Governing Law & Disputes

These Terms and any disputes arising hereunder are governed by the laws of the State of Connecticut, United States. Any legal action must be brought in Connecticut courts.

11. Changes to Terms

We may update these Terms from time to time. We will post updated versions here and may notify you of material changes via email. Your continued use of the Site or Services after changes are posted constitutes acceptance.